Microsoft Reviews

Microsoft has an overall rating of 4.7 based on 10 reviews. Customer feedback on Microsoft is mixed: Microsoft reviewers highlight positive aspects like wide range of products, competitive pricing, user-friendly interface and excellent customer service, which strongly appeal to tech enthusiasts, business professionals, students and casual consumers. However, Microsoft is often criticized for its shipping delays, limited product availability, occasional website glitches and lack of in-store pickup options.

4.7/5.0

10 reviews

5 Stars

6

4 Stars

0

3 Stars

1

2 Stars

0

1 Star

0

All Microsoft Reviews (10)
robert1998
June 03, 2026
"First impression was solid, and it’s stayed that way"
My first impression of Microsoft was that it felt like the official, safe place to handle anything Microsoft-related, and that’s still how I see it. I’ve used it for years to manage my account, download apps, and look up support info without running into many headaches.

Most of the time, Windows and Office updates just do what they’re supposed to do, and I feel better getting downloads straight from there instead of taking a chance on some random site. It’s not flashy, but it feels dependable, which matters more to me.

I wouldn’t say every single thing is perfect, but reliability-wise it’s been really solid. I use it often, and it usually gives me exactly what I came there for without making things complicated.
steve2004
February 25, 2026
"Updates usually just work for me"
I mostly use microsoft.com when I need downloads or updates, and it’s been painless. Windows usually finds the drivers I need, Office stays up to date, I don’t really have to mess with much.
Compatibility has been solid for me too. My older printer still works, and a couple of work apps I rely on haven’t broken after updates, which is really what I care about. It’s not perfect every single time, but it’s a lot better than I remember it being.
MEGGS
January 31, 2026
"Billing is kinda annoying"
The subscription itself works fine but trying to find where to cancel or update my payment took way longer than it should have. The charges were easy to understand though so at least that part was not a problem.
LEE
January 16, 2026
"Pretty good value for work stuff"
I’ve been using it mostly for office tasks and cloud storage, and it feels worth the price. For the amount you get, especially if you’re handling work files a lot, it just kind of makes sense...
justin1975
January 16, 2026
"Pretty easy to get around"
I used microsoft.com and, it was easy enough to figure out. I was looking for downloads and some account stuff, and I didn’t have to dig around forever or click through a bunch of nonsense. The menus were clear, pages opened fine, and nothing really gave me a headache. Not much else to say, it just worked like it should.
RichardMuller
December 27, 2025
"Support actually came through"
I had a billing issue and reached out to microsoft support, expecting it to be a bit of a hassle. But the person I spoke with was patient, explained things clearly, and got it sorted faster than I thought they would. Happy with how it turned out, and I’d definitely feel comfortable using their support again if I need to
hello_charles302
December 13, 2025
"I had to get back into my Microsoft..."
I had to get back into my Microsoft account after switching phones, and the recovery process was sorta straightforward. The steps were clear enough, and the security checks made sense. It took a few minutes, but I’d rather deal with that than have someone else get in. No issues after that
Microsoft Q&A

Why are there so many bad reviews about them? i use the store and i don't have any issues

What made you choose microsoftstore over similar businesses?

Barry.Reyes
August 03, 2019

“I needed a smartphone and it's been such a Great experience..”

Have a question about Microsoft?

Customer Reviews

Questions & Answers

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.